This article offers five ways to help you deal with angry customers. While the goal of all businesses is to have only happy customers, we also have to be realistic and realize sometimes we are going to anger a customer. Isn’t it

You can multiply your ability to persuade by 400%, whether your audience is 1 or 100. Web-based presentations add a visual element to teleconferences. Instead of just talking to prospects, you can simultaneously show them and tell them. According to a Wharton Business School study, this dual mode communication makes your message up to four times more effective than using just your voice.
Present from your office:

Web-based presentations can be as effective as in-the-same-room presentations, but are free from the costs and frustrations involved in traveling.

Talk to your prospects using your current telephone orfor large groups a rented bridge line. You and your audience view your visuals using a standard web browser and Internet connection.
You control what’s displayed on your audience’s computer screen! Your screen contains a menu listing available visuals. You control presentation content, pace, and sequence. You can spend as much or as little time as desired on each visual. You can show all of your visuals, or just those needed to respond to attendee concerns or questions.
No limits on audience size:

No audience is too large or too small for a web-based presentation! You can easily and cost-effectively show and tell 1-to-1 as you speak to individual prospects, or you can present to hundreds at a time.
No advance scheduling:

Your visuals are available 24/7. No reservations are required to present. Convert any telephone call into a presentation by inviting your caller to immediately access your online visuals while talking.
More than one set of visuals can be

If you are completely happy with where you and your business currently are then you can stop here. If growth and change aren’t something you have any interest in, there is no need for you to read any further.

I’m serious. You can move on.

But if you do think there are new opportunities to explore, if you do think that there are ways to improve your results, then read on. I’m going to show you how scheduling a new meeting periodically can help make that happen.

That’s right, a meeting.

The Idea Meeting

An idea meeting is a meeting that exists to create, stimulate, encourage and honor ideas. Its entire purpose is to identify and consider new ideas. It is based on the concept that ideas are the seeds of all growth and that without growth, organizations will fail to reach their potential.

You’ve likely been in versions of an idea meeting. You’ve called them problem solving meetings. A problem has been identified and a group gets together to brainstorm possible solutions to the problem. Ideas are generated, possible solutions considered, and hopefully this effort leads to a solved problem.

Problem solving meetings are important and valuable, and while they share some lineage with an idea meeting, they aren’t the same. You see, problem solving meetings are reactive, but idea meetings are proactive.

Where Do They Work?

Idea meetings can work in any sort of organization from the multi-national Fortune 500 mega-firm to a two person company. They will work in marketing, manufacturing, product teams, projects teams, finance