What do the major generals who are leading the war efforts in Iraq have in common with executives and entrepreneurs who are conducting business back home? When it comes to leadership, the answer is probably a lot more than you think.

In a recent study conducted by the Army War College, subordinates of the major generals who are leading the war efforts in Iraq were asked to rate the performance of their superiors.

The survey revealed that the best leaders:

• Keep cool under pressure
• Clearly explains the missions, sets standards and priorities
• See the big picture; provides context and perspective
• Make tough, sound decisions on time
• Adapt quickly to new situations; can handle bad news
• Give useful feedback; sets a high ethical tone
• Are positive, encouraging and realistically optimistic

According to retired Gen. Walter Ulmer, coauthor of the study, “The study showed that even when tactical and technical competences are excellent, interpersonal skills are critical.”

What’s that? People skills are critical in fighting a war? General Patton must be spinning in his four-star grave.

According to Ulmer the survey revealed that it is easier to teach technical skills than to teach people how to gain trust and build teams. In other words, trained tacticians are important, but the worth of a true leader may best be measured by how he leads, motivates, and treats his troops.

The study further showed that many key behaviors these generals exhibit were learned by example. Their former superiors displayed people skills and whether intended or not, taught those skills to their subordinates. This means that good